7u710 Privacy Policy

1 What information we collect

When you create an account and use our services at 7u710, we collect certain necessary information. This is done to deliver the best possible service and to keep your account secure. In line with 7u710's privacy policy, we only collect what is strictly needed.

In addition to the above, when you contact our customer support, we also retain records of those interactions. This helps us improve our service quality and resolve future issues more efficiently.

2 How your information is used

7u710 uses your information only for specific, legitimate purposes. Below we explain in detail exactly how your data is used:

• Account management: Used to create, verify, and maintain your profile.
• Payment Processing: Used to ensure funds are sent to the correct account during deposits and withdrawals.
• Security Assurance: Technical data is used to detect suspicious login activity or unusual financial transactions.
• Customer Support: Your account information is used to understand and resolve your issues quickly.
• Personalized Experience: Your gaming history is used to recommend games and offers tailored to your preferences.
• Responsible Gaming: Activity data is used to monitor gaming habits and offer timely assistance when needed.
• Legal compliance: Transaction data is used to generate reports required by the licensing authority.
• Marketing Communications: With your consent, your contact details are used to keep you informed about new offers and promotions.

7u710 never uses your information to make discriminatory decisions. Fairness and transparency are the foundation of our privacy policy — every member has an equal right to protection.

3 Data Storage & Protection

7u710 stores your information in accordance with international security standards. Your data is held in high-security data centers with round-the-clock physical and digital protection.

• All sensitive data is stored using AES-256 encryption.
• Passwords are never stored in plain text — only bcrypt hashes are retained.
• Multi-layer firewalls are used to prevent unauthorized access to databases.
• Regular penetration testing is conducted to identify and address any vulnerabilities before they can be exploited.
• Even after an account is closed, certain information may be retained for a specified period as required by law.
• Financial transaction records are generally retained for up to five years.

4 Sharing Information with Third Parties

7u710's privacy policy is clear: we do not sell your personal information. However, there are specific circumstances where sharing data with third parties is necessary. Those cases are listed below:

• Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket — used solely to process transactions.
• Licensing Authority: Information is shared with regulatory authorities as required to meet legal obligations.
• Security Partners: Limited data is shared with fraud detection agencies.
• Law enforcement: Information may be disclosed when required by a court order or legal investigation.
• Game provider: With licensed game developers for the technical performance of games.

Outside of the cases listed above, 7u710 will not share your information under any circumstances. All our third-party partners are required to follow their own security standards that are consistent with our privacy policy.

5 Cookie policy

7u710's website and app use cookies to enhance your experience. Cookies are small text files stored in your browser that help remember your session and keep the site running smoothly.

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional cookies: Used for your language preferences, game settings, and personalization.
• Analytics Cookies: Used to understand traffic distribution across different sections of the site. This can be turned off.
• Marketing Cookies: Used to display relevant ads. This can be turned off based on your preferences.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

6 Your data rights

Under 7u710's privacy policy, you have certain fundamental rights over your own data. Contact our support team at any time to exercise these rights.

7 Protection of minors

7u710's services are strictly for individuals aged 18 and above. We do not knowingly collect information from minors. Age verification during registration is an integral part of both our privacy policy and responsible gaming policy.

• Date of birth is verified at registration and users under 18 are not permitted to create an account.
• Age is verified during the KYC process via national ID or passport.
• If any minor's information is collected by mistake, it is deleted promptly and the account is closed.
• If parents have any concerns, they can contact our support team and we will take prompt action.

8 Changes to the Privacy Policy

7u710 may update this privacy policy from time to time. Changes may be driven by legal requirements, new technologies, or service improvements. We will notify you in advance of any significant updates.

• A notice will be sent to your registered email or via SMS before any major changes take effect.
• The "Last Updated" date at the top of the page will always reflect the date of the most recent change.
• Continued use of our services after any changes will be considered your acceptance of the updated policy.
• If you do not agree to the updated policy, you will always have the option to close your account.

If you have any questions or concerns about this privacy policy, our dedicated support team is always ready to help. 7u710 believes you should have full control over your data, and we are committed to making that a reality.